London Metropolitan University, UK. Nona McDuff OBE was recently appointed as a pro vice-chancellor of student experience. Throughout her 30-year career, Nona has led the debate on race, racism and the academy, shining a light on the degree awarding gap and the need for a whole institution approach to improving social mobility. In 2017, she was awarded an OBE for her work in this area and received the Guardian Teaching Excellence award. As well as creating change within institutions, Nona has helped shape the national agenda. She is a national teaching fellow of the Higher Education Academy, a member of the Advance HE Peer Review Quality Committee and has participated in several sector committees such as the UUK’s Racial Harassment Advisory Group and the ministerial group to create step changes in social mobility. Before joining London Met, Nona was the founder and first Director of Student Achievement at Kingston University, and more recently served as pro vice-chancellor, students and teaching, at Solent University.